Privacy Policy

1 Introduction & Scope

XTBForex ("we", "us", "our") is committed to safeguarding the privacy and security of our clients' personal data. This policy applies to all users visiting our websites, utilizing our trading platforms (MetaTrader 4, MetaTrader 5, WebTrader), or communicating with our client support desk.

2 Personal Information We Collect

To open and maintain your live trading account, we are required by financial regulations (KYC/AML) to collect specific personal information:

• Identity Data: Full Name, Date of Birth, Passport/National ID number, and Proof of Identity documents.
• Contact Details: Residential Address, Email Address, and Mobile Phone Number.
• Financial Information: Income details, trading experience, bank account information, and funding records.
• Technical Data: IP Address, browser type, device identifier, and platform usage analytics.

3 How We Use Your Data

Your information is strictly processed for legitimate business purposes:

• Verifying your identity and establishing your trading account.
• Processing deposits, trade executions, and withdrawal requests seamlessly.
• Fulfilling legal, anti-money laundering (AML), and regulatory reporting duties.
• Enhancing system security, detecting fraudulent activity, and preventing unauthorized account access.
• Providing critical account notifications, trade margin alerts, and customer service updates.

4 Data Protection & 256-bit SSL Security

We enforce industry-leading security controls to protect your data. All transactions and personal transmissions are encrypted using enterprise-grade 256-bit SSL/TLS protocols. Client financial funds and personal databases are kept in segregated environments with multi-factor authorization safeguards.

5 Sharing Information with Third Parties

We do not sell, rent, or trade your personal information to third-party marketers. Data is only shared with authorized liquidity providers, payment processors, auditing firms, and regulatory bodies strictly necessary to execute financial services or comply with law.