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Frequently Asked Questions
Everything you need to know about trading accounts, execution models, raw spreads, 1:500 leverage, automated robots, and seamless deposit & withdrawal options.
General FAQ
Common Trader Inquiries
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Help Topics
Browse by Category
Quick answers categorized across our primary trading and account services.
Accounts & Verification
How fast can I open and verify my account? âž
Account opening takes under 3 minutes. Simply submit your live registration form and upload proof of identity (Passport/National ID) and proof of address. Most accounts are verified automatically within 15 to 30 minutes.
What is the minimum initial deposit? âž
The minimum deposit for a Standard Trading Account is $50 USD. For true Raw ECN pricing, our minimum starting deposit is $100 USD.
How fast are withdrawal requests processed? âž
Withdrawal requests submitted through the Client Portal are processed within same day (under 24 hours). We charge 0% withdrawal fees on our side.
Trading & Technology
Which trading platforms do you support? âž
We support MetaTrader 4 (MT4), MetaTrader 5 (MT5), full TradingView chart integration, and responsive WebTrader for desktop and mobile browsers.
What are your spreads and leverage levels? âž
We offer true Raw ECN Spreads starting from 0.0 pips on major currency pairs like EUR/USD, GBP/USD, and Gold (XAU/USD). Leverage is flexible and available up to 1:500.
Do you allow automated robots (EAs) and scalping? âž
Yes, 100%! We have zero restrictions on trading styles. Scalping, news trading, hedging, and high-frequency Expert Advisors (EAs) are all completely welcomed, with complimentary VPS hosting for active traders.